WHO WE ARE
The most professional approach for the client, for the company and for ourselves.
To provide our clients by delivering a talented workforce with top quality service and outstanding customer satisfaction.
HAPPY TEAM MAKE HAPPY CUSTOMER
We provide services dedicated to handle inbound and outbound calls, live chats and emails from customers. Our skilled professional promotes greater assistance to our clients by achieving more customers and helps reducing operating cost, hence increased in revenue.
WHY CHOOSE US?
DEDICATED
SOLUTION
We aim to deliver the best call center services that meets our clients’ expectation. We create an array for client's business on telemarketing industries. We focus on greater balancing between cost and value, we help to improve business performance across the customer life-cycle, helps improve efficiency and eventually to enhance customer satisfaction and customer loyalty.
ADVANCED
TECHNOLOGY
We work together as a team to accomplish challenging tasks for our clients. Our technologically advanced infrastructure and network allow us to monitor every function within our organization. The efficiency of our network together with effective call routing takes the competence of our communication network to the next level. Not only do we enhance connectivity, but also maximize the security offered to the clients.
PROFESSIONALLY QUALIFIED
We ensure all the information are being protected in place to prevent any loss, alteration and misuse of the information. We ensure the confidentiality, privacy and security of all data being conveyed. Our internet security has given us the best support and we believe that the process and procedure that we use is sufficient in terms of security to fulfill the ultimate security needed for such activity.
OUR HISTORY
The company was founded in 2018. WEPIVOT is named after “WE’’ refer to one or more other people considered together, while “PIVOT’’ refer to central point and middle of something which is our partnerships and clients. In combination of WEPIVOT GLOBAL as we are the important corporate center that is globally needed to the whole world.
Our logo with three (3) hand-holding is the provision of careful support or guidance and teamwork for collaborative effort of a group to achieve a common goal or to complete a task in the most effective and efficient way.
OUR VISION
Call Center Services International (CCSI) strives on a daily basis to be the world’s best value-based Call Center for Companies seeking a nearshore solution. Being the world’s best means providing exceptional call center value with highly skilled agents and outstanding customer satisfaction.
OUR MISSION
The most professional approach for the client, for the company and for ourselves. To provide our clients by delivering a talented workforce with top quality service and outstanding customer satisfaction.
OUR VALUES
-
COLLABORATION
Effective Communication -
DILIGENCE
We Commit and Devote -
RESPECTFUL
Fair and Professional -
INTEGRITY
Be Honest and Ethical
WHAT WE OFFER
WORK WITH US
JOIN THE TEAM
Do you want to keep developing yourself?
Do you have a competitive edge?
Do you love the thrill of a challenge?
Want to work in a creative and fun environment?
Send your resume to HR@wepivot.com.